Support
Need a hand, or found a bug? Email support@quickflick.app. We usually reply within two working days.
How do I pair with my partner?
First sign in with Apple and add your name, both under Settings → Account. Then go to Settings → Partner. Share your code with your partner, or enter theirs under "Partner's code". Once the other person accepts, films you both like show up under Matches in your Watchlist.
You can also share a pairing link. Anyone who opens it is paired with you straight away, so send it only to your partner.
Why can't I pair?
You need to be signed in with Apple first, so your partner knows who they're pairing with. Until you sign in, Partner in Settings is greyed out. If the app says you're already paired, unpair first.
Why am I not seeing any films?
Check your region in Settings → Region, and your streaming services in Filters. Quick Flick only shows films available on the services you've picked in your region, so a narrow set of services or genres means fewer films.
If you see "That's everything", you've been through every film that matches your filters. Add more services or genres to see more.
A film is listed on the wrong service
Streaming availability comes from JustWatch, via TMDB, so we can't correct it ourselves. Please report it to JustWatch. The fix will reach Quick Flick once they update it.
Does my partner see the films I passed on?
No. Your partner only sees the films you both like.
Will I keep my likes on a new phone?
Only if you're signed in with Apple. Your likes and partner are saved to your account, so sign in on the new phone to get them back. Without signing in, they stay on the old phone.
How do I unpair, undo or reset my ratings?
- Unpair: Settings → Partner → Unpair. Your partner will stop seeing your matches.
- Undo a swipe: tap Undo (the curved arrow) next to the cards to bring back the last one.
- Reset all ratings: Settings → Reset all ratings. Every film you've liked or disliked will show up again.
How do I delete my account?
In the app, go to Settings, tap your account (or "Sign in" if you haven't), then Delete Account. This deletes your likes, passes, filters and partner code, and can't be undone.
If you no longer have the app, email support@quickflick.app and we'll help you delete it.
Privacy
See our privacy policy for what data Quick Flick collects and how it's used.